Barriers to Effective Communication

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Barriers to Effective Communication
Effective communication requires all parties involved to actively participate. Communication can be described as a process that contains five components (Wallace & Roberson, 2009). Channels in the criminal justice organization include formal channels and informal channels. However, emotional, physical, semantics, and ineffective listening provide barriers to effective communication, of which certain steps can be taken to facilitate the ease of communication. Communications: Process and Components

Communication embodies three essential elements. For one, communication is a process (Wallace & Roberson, 2009). Secondly, communication involves at a minimum two people (Wallace & Roberson, 2009). Finally, the man purpose of communication is the exchange of information (Wallace & Roberson, 2009). The process of communication can be broken down into five steps. The first step of communication is sending an idea (Wallace & Roberson, 2009). This idea must be transmitted through a means, such as in writing, orally, or by an action (Wallace & Roberson, 2009). The third step of communication is the second party acquires the message transmitted (Wallace & Roberson, 2009). He or she must then understand the idea that is in the message; for this reason, it is essential that the message be clear and easy to comprehend (Wallace & Roberson, 2009). Finally, the receiver of the message must give feedback to the sender of the message (Wallace & Roberson, 2009). Listening and Hearing in Communication: Differences

Listening and hearing are two different occurrences in the communication process. Hearing happens before listening; this happens when the ears detect sound waves and then transmit these sound waves to the brain (Wallace & Roberson, 2009). Listening, on the other hand, is an active process (Wallace & Roberson, 2009). After hearing the message, the message must then be assessed prior to the listener providing a response or feedback (Wallace & Roberson, 2009). In order to do this, the listener needs to focus on the speaker, interpret the words of the speaker, understand the meaning of the speaker’s words, and finally, the listener needs to respond in an effective manner (Wallace & Roberson, 2009). Formal and Informal Channels of Communication

The formal channel in a police organization is considered to be the traditional route of communication (Wallace & Roberson, 2009). This channel includes orders, directives, and memorandums, and it helps to bring order and security to the police organization (Wallace & Roberson, 2009). Formal channels typically utilize upward flow and downward flow of communication, or from subordinate to superior and superior to subordinate (Wallace & Roberson, 2009).

Formal channels of communication have some disadvantages. For instance, formal channels can be time and personnel consuming (Wallace & Roberson, 2009). Formal channels can also be rigid and prevent a free flow of ideas in the organization (Wallace & Roberson, 2009). Finally, the formal channel is unable to change quickly as situations in the organization change (Wallace & Roberson, 2009).

However, formal channels do have some advantages. For one, formal communication guarantees uniformity in the police organization (Wallace & Roberson, 2009). Formal channels are typically clearer and more concise (Wallace & Roberson, 2009). Lastly, formal channels of communication help to create the paper trail that is needed and used in court hearings (Wallace & Roberson, 2009). Informal

The informal channel of communication can be considered to be the grapevine of the police organization; however, not all communication in the informal channel is gossip (Wallace & Roberson, 2009). Informal channels can be used when time is crucial to a situation (Wallace & Roberson, 2009). This channels can also be...
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